Install Webroot and Uninstall Symantec Endpoint Protection

Prerequisite : Before installing Webroot Endpoint Business a Tenant & Site need to exist

1) How to Setup Webroot Tenant
2) How To Add Site

Once prerequisites have been met please follow these steps : 

1) Login to our Partner Portal

2) Navigate to Webroot CyberSecurity

3) Click + icon of the Webroot Tenant. Please note you can create multiple sites per tenant one for each customer or you can nest all endpoints within one site. If you plan on isolating the security or giving customers any level of console access we recommend a site per customer. 

4) You can see the available sites for your Webroot tenant. Kindly download the Window / Mac installer respectively per their OS need. Note the "Installer KeyCode" which will be required during install. Each site has their own installer keycode and endpoints will nest automatically to the site per the code supplied. 

5) In the installation panel, enter the keycode.

6) Once completed the icon will appear in their system tray (about 30 seconds) and shortly into your Webroot management console. 

Symantec Uninstall : 

*Your user can use this tool or the standard Windows / Mac program uninstall per each operating system.*

1) Download the CleanWipe tool from here and Launch the Symantec Endpoint Protection uninstall wizard.

2) Accept the license agreement, and then click Next.

3) Select the Symantec products you want to remove, and then click Next twice.

4) When the tool finishes running, you may be prompted to restart the computer.

5) After the computer restarts, CleanWipe reopens and continues to run.

6) Click Next.

7) Click Finish.

8) The Symantec products you selected are now uninstalled.